Field Services

NHP offers a range of on-site field service solutions to suit a wide range of needs. Further backed by supply line partners, NHP can provide specialist support for Preventative Maintenance, Installation and Commissioning, Design and Audit and Emergency breakdown service, as well as a range of other support services, including:

  • ACB servicing
  • Integrated Remote Racker retro fit for Terasaki ACB's
  • Power quality services
  • Power factor servicing
  • Liquid resistor starter servicing
  • Asset and plant optimisation
  • Installed Base Evaluation
  • Projects
  • Commissioning
  • Emergency breakdown assistance

What we offer

Installed Base Evaluation

Understanding your installed base Lifecyle profile is the first step in making data-driven decisions to ensure you have the right inventory, in the right location, at the right time. The NHP Service Team are able to provide this insight into your automation and electrical installations.

Site Support

The national network offered by NHP and further backed by Rockwell Automation offers a level of support that is second to none.

Our qualified Service Technicians offer on-site support and regular servicing for our industrial products.

Get critical spares, start-up help, and expert support to reduce downtime and increase productivity.

Total Care Package

Total Care Package offers more than just a service, it provides a total peace of mind warranty you can trust.

NHP’s Service Team will perform an on-site predictive and preventive maintenance check according to the manufacturer specifications.

The Total Care Package covers a range of offers: ACB; MCCB; PFC; AHF; EV chargers.

Machine Safety Audits

The TUV certified team in collaboration with Rockwell Automation provide complete machine safety audits.

With scalable Risk Assessment Services evaluates plant risk and helps you make well-informed decisions to support employee safety. There are three primary components: Conformity Audits, Guarding Evaluations, and Risk Assessment.


The Rockwell Automation cybersecurity portfolio of solutions and managed services are mapped to the widely recognized National Institute of Standards and Technology (NIST) Cybersecurity Framework.

Using this framework makes it simple to understand how Rockwell Automation solves key categories of industrial cybersecurity.

Network Audit

For plants to become information driven, they need a strong foundation consisting of one industrial network architecture. It is crucial to send data to the right place, at the right time, and in the right context. A network infrastructure that is built on standard EtherNet and IP enables the flow of data across a customer's global enterprise.

NHP with support from Rockwell Automation can help provide guidance reference architectures, or comprehensive services tied to assessment, design, implementation and management of the OT infrastructure.

Contact us

You can also contact your local NHP Account Representative or email us.

Australia               1300 NHP NHP

New Zealand        0800 NHP NHP

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