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20 July 2020

NHP is dedicated to continuously finding ways to make dealing with us more convenient for our customers and we are excited to announce a range of delivery service options.

These options are designed with the differing needs of our customers in mind, providing flexibility for customers to access our products in the most efficient way for them, with improved clarity around orders. It allows you the choice of an express service where required, dispatch from your local branch where possible, as well as the option of picking up from your local NHP branch.

Standard Service Standard Service - Your order, including online orders, will be dispatched by road same day for orders received before 1pm
Express Service Express Service - Your order will be dispatched same day, for orders received before 1pm. To provide this service, additional fees apply. Please contact NHP Customer Service at 1300 NHP NHP
Pick-up Service Pick-up Service - Your order can be picked up from your local branch (excluding the National Distribution Centre, Victoria), 2 hours after order placement, for orders placed before 1pm
Highest Priority Service Highest Priority Service - Your order will be available for collection from your local branch (including the National Distribution Centre, Victoria), or dispatched, within 2 hours of order placement for orders received before 4pm. To provide this service, additional fees apply. Please contact NHP Customer Service at 1300 NHP NHP

 
After hours deliveries can also be accommodated - additional fees apply.

A summary of the delivery choices available to all our customers can be found here.

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Please fill in the enquiry form and we will get back to you as soon as possible.

If your enquiry is of an urgent nature, please call our hotline on:

AUS - 1300 NHP NHP (1300 647 647)
NZ - 0800 NHP NHP (0800 647 647)

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